Staff Training
Pam Wilkes is Home Service’s in-house trainer. Pam has 20 years experience in the care
sector and has worked with us for 15 years as a care worker, co-ordinator, assessor and trainer. Pam has
completed a City & Guilds degree in teacher training (D32 & D33) as well as an A1 NVQ Assessor award.
Throughout each year Pam attends teacher training update courses and attends standardisation meetings
each month.
Before starting work our new care workers complete a 'Common Induction Standard'. This
induction comprises of the following 8 standards set by Skills for Care:
- Standard 1 Role of the health and social care worker
- Standard 2 Personal development
- Standard 3 Communicate effectively
- Standard 4 Equality and Inclusion
- Standard 5 Principles for implementing duty of care
- Standard 6 Principles of safeguarding in health and social care
- Standard 7 Person-centred support
- Standard 8 Health and safety in an adult social care setting
In-House training courses
- Movement & Handling
- Health & Safety
- Food & Hygiene
- Dementia Awareness
- Infection Control
- Fire Awareness
- Epilepsy
- Heart Attack
- Strokes & Diabetes
- Medication
- Mental Capacity
- First Aid Awareness
- End of Life
- Parkinson's Disease
- Motor Neurone Disease
- Muscular Dystrophy
- Multiple Sclerosis
External Courses
- Accredited First Aid
- NVQ2 in Social Care
- NVQ3 in Social Care